Creative astronaut girl with cat decor

CANCELLATION

As an organisation, we believe in 100% customer satisfaction. In case you wish to cancel an order due to any reason write to us at [email protected] or whats-app us at the following numbers within 12 hours of ordering +91-9650098689 .

NOTE: Orders cannot be cancelled/altered after 12 hours of placing the order. Once an order is packed/shipped, it cannot be cancelled and will be treated as a return if there is non-acceptance. For COD orders, Decorfur reserves the right to deny future orders.

For our products which are hand-made, there might be slight differences in texture, color and size. These natural aberrations are not considered a defect. We would urge our customers to consider that for such products, the artisans are making each piece individually - the variations add uniqueness to each product.

RETURN/EXCHANGE

Your purchase is eligible for return/exchange only if it meets the following criteria:

If you receive a defective / incorrect product please get in touch with us in 24 hrs of delivery. Please ensure you take pictures and an unboxing video and share us on [email protected]

NOTE : WITHOUT A PRODUCT UNBOXING VIDEO ,THE RETURN WILL NOT BE ELIGIBLE. THIS IS TO ENSURE TRUST BETWEEN BOTH PARTIES.

ABOUT OUR PRODUCTS

We reserve the right at our sole discretion, to update, to change any part of shipping, cancellations or return and exchange policy. It is your responsibility to check our website periodically.

Happy shopping!

Team Decorfur